On my black car.
Monday oct 12 9:30am
They mentioned that the wheel bearing was going out. i said how long they said about an hour. Ok fine $100 and I have a wheel bearing done before St, louis.
10:21am
"Umm its going to be a lot longer, these have to be pressed out.
Like how long?
At least 4 hours cause we dont have a press here in the shop...
Fine I'll go see a movie since I dont have a car.
11:45 catch showing of surrogates
Lets out 2 somthing
Walk back over to NTB
Ok its done but you frame is bent.
WHAT??????????????????????????
Yeah we have adjusted the tie rod to the max & you are still out of spec's
Ok can you show me where its bent?
No we dont do that here.
well I dont have to pay for it right.
Correct.
Oh btw one of your wheel studs broke off when we were removing the lugnut.
WHAT(I might have been really upset & said words not allowed in normal discussion)
and since its not a stock item we cant replace it. Just required to let you know. When ever you get another one bring it in & we will replace it free of charge.
So I walk to the car & get another stud out.
Here put it in.
I leave after paying.
saturday oct 17 I go to cracker barrel for breakfast with a friend before he goes off home to WV. I smell something oily cooking.
Take back to NTB
The wheel bearing put on is smoking.
OK we will take it for a spin & see
Well we didn't hear any noise. (WELL NO **** i said smoking is a visual & optical sense not audio unless its really bad)
ok we'll look at it.
So me and alicia went to get some pumpkins.
They call back "its not the wheel bearing its your caliper hanging up"
So I go home & grab my extra caliper.
Here
They put the new one on free of charge
I leave
It starts to make noise on the 20th
Alicia brings it back.
"Ok this time it is making noise"
I can only imagine the string of obscenities that were brought up.(She's the loud angry one)
They replace it free of charge
Last Night driving to a party it starts to make noise again.
WTF
What should I do here? I paid $150(parts & labor) for a car that is worse than it started. I can replace tires pretty easy, not so much with wheel bearings. IF this isn't fix this week I cant drive my car to st. Louis
Monday oct 12 9:30am
They mentioned that the wheel bearing was going out. i said how long they said about an hour. Ok fine $100 and I have a wheel bearing done before St, louis.
10:21am
"Umm its going to be a lot longer, these have to be pressed out.
Like how long?
At least 4 hours cause we dont have a press here in the shop...
Fine I'll go see a movie since I dont have a car.
11:45 catch showing of surrogates
Lets out 2 somthing
Walk back over to NTB
Ok its done but you frame is bent.
WHAT??????????????????????????
Yeah we have adjusted the tie rod to the max & you are still out of spec's
Ok can you show me where its bent?
No we dont do that here.
well I dont have to pay for it right.
Correct.
Oh btw one of your wheel studs broke off when we were removing the lugnut.
WHAT(I might have been really upset & said words not allowed in normal discussion)
and since its not a stock item we cant replace it. Just required to let you know. When ever you get another one bring it in & we will replace it free of charge.
So I walk to the car & get another stud out.
Here put it in.
I leave after paying.
saturday oct 17 I go to cracker barrel for breakfast with a friend before he goes off home to WV. I smell something oily cooking.
Take back to NTB
The wheel bearing put on is smoking.
OK we will take it for a spin & see
Well we didn't hear any noise. (WELL NO **** i said smoking is a visual & optical sense not audio unless its really bad)
ok we'll look at it.
So me and alicia went to get some pumpkins.
They call back "its not the wheel bearing its your caliper hanging up"
So I go home & grab my extra caliper.
Here
They put the new one on free of charge
I leave
It starts to make noise on the 20th
Alicia brings it back.
"Ok this time it is making noise"
I can only imagine the string of obscenities that were brought up.(She's the loud angry one)
They replace it free of charge
Last Night driving to a party it starts to make noise again.
WTF
What should I do here? I paid $150(parts & labor) for a car that is worse than it started. I can replace tires pretty easy, not so much with wheel bearings. IF this isn't fix this week I cant drive my car to st. Louis
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